Listen

The Internet has taken the public square and made it more accessible.  There's a good chance that people are talking online-in comments, on blogs, and on forums-and providing real-time about your campaign.  In some cases, this online chatter is drives the public debate

"Listening" to social media outlets helps you understand what conversations are happening online and allows you to measure your response (if any) appropriately).

Here are a couple of suggested ways to tune in:

 

Among new media types, the phrase is "participation in marketing."  Join in on these conversations and add your own meaningful contributions.